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{"id":1132,"date":"2018-07-07T11:27:10","date_gmt":"2018-07-07T11:27:10","guid":{"rendered":"http:\/\/shoptimizer.local\/?page_id=779"},"modified":"2021-08-18T17:26:01","modified_gmt":"2021-08-18T17:26:01","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/neonty.com\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"\t\t
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Common queries answered<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Frequently asked Questions<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long does it take for me to receive my order?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We don’t like to keep our customers waiting. Our goal is to deliver all orders in 2 weeks counting from order payment.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is your return and exchange policy?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We can only accept returns\/exchanges on faulty items, and can not accept returns due to change of mind unfortunately, as all pieces are one off made to order. All sales are final once placed on site.<\/p>

In the very unlikely case of your piece arriving broken or faulty, you have 7 days from the day of tracked delivery to let us know via email at\u00a0support@neonty.com <\/strong>and we will deliver a replacement free of charge.<\/p>

We offer a 12 month guarantee on all pieces,\u00a0<\/strong>so\u00a0if your piece breaks or stops working in any way during this period just let us know and we will replace it free of charge! \ud83d\ude42\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat does the warranty cover?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We offer a 12 month guarantee on materials and workmanship on all of our neon signs. However, this does not extend to any damage that may occur as a result of incorrect installation or physical damage during usage.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you ship to my country?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes! We ship worldwide. All orders over $300 have free shipping.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Still need help?<\/h6>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Get in touch with us<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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